FAQ

Frequently Asked Questions

How long does delivery take?

Every piece is made to order. Orders are typically processed within 2–7 business days before shipment. Estimated delivery once shipped:

France: 3–10 business days
Rest of the European Union: 5–15 business days
United States: 5–15 business days

These are estimates and may vary with carrier delays.

Where do you ship?

Studio Espin currently serves the European Union and the United States. If you are located elsewhere and would like to acquire a work, write to us and we will look at it case by case.

Will I pay customs charges?

No. Orders placed within the European Union are delivered within the European Union, and orders placed in the United States are delivered within the United States. Nothing crosses a border, so there are no customs duties or import taxes to pay on arrival.

What does shipping cost?

Shipping is free to our main markets. Any applicable cost is always shown at checkout before payment.

Can I choose my edition number?

Edition numbers are assigned in the order that purchases are received, so they can't be reserved or chosen. Your number is recorded on the certificate that accompanies the work.

Is the certificate of authenticity included?

Yes. A certificate of authenticity is issued for every numbered edition and sent to you by email. It states the title of the work, the edition size and your individual number.

What if my piece arrives damaged?

Contact espinapata@icloud.com within 14 days of delivery, including your order number and photographs of both the piece and its packaging. Approved claims are resolved with a replacement or a refund.