Refund policy
RETURN & REFUND POLICY
Returns
Customers may request assistance if an item arrives damaged, defective or incorrect.
Requests must be submitted within 14 days of receiving the order.
Please contact:
and include photographs of the product and packaging when applicable.
Refunds
Refunds may be granted when:
- The product arrives damaged.
- The wrong product is delivered.
- The product contains a manufacturing defect.
Approved refunds will be processed to the original payment method.
Replacements
When possible, Studio Espin may offer a replacement instead of a refund.
Custom and Made-to-Order Products
Because many products are created on demand, personalized or custom-made items cannot generally be returned or refunded unless they arrive damaged or defective.
Contact
For any return or refund request:
Julian Espinosa
Email: espinapata@icloud.com
Website: https://studioespin.com